Privacy Policy

Introduction

At Helian, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. We are committed to protecting your privacy and ensuring transparency about our data practices.

Information We Collect

Information You Provide

• Account Information: When you sign in with Apple, we receive your name and email (if you choose to share it)
• Profile Data: Age, height, weight, activity level, and health goals you choose to provide
• Meal Photos: Images you upload for nutritional analysis
• Meal Descriptions: Any text descriptions you add to your meals

Information Collected Automatically

• Usage Data: How you interact with the app, features you use, and frequency of use
• Device Information: Device type, operating system version, and unique device identifiers
• Analytics Data: App performance metrics and crash reports

Health Data

• HealthKit Data: With your permission, we access activity calories, basal calories, steps, and exercise minutes from Apple Health
• Nutritional Data: Calculated nutritional information from your meal analyses

How We Use Your Information

We use your information to:

• Provide AI-powered nutritional analysis of your meals
• Track your nutritional intake and progress toward goals
• Sync data across your devices
• Personalize calorie targets based on your profile and activity
• Improve our AI models and app functionality
• Provide customer support
• Send important app updates and notifications
• Ensure app security and prevent fraud

Data Storage and Security

Your data is stored securely using industry-standard encryption methods:

• All data transmission uses HTTPS encryption
• Meal photos are stored securely in cloud storage
• Database information is encrypted at rest
• We use secure authentication tokens for API access
• Regular security audits are performed

We retain your data for as long as your account is active or as needed to provide services. You can request deletion at any time.

Third-Party Services

We use the following third-party services:

AI Processing

We use third-party AI services to analyze meal photos. Images are processed according to our service providers' data usage policies. Our AI providers do not use data submitted via their APIs to train models.

Apple Services

• Sign in with Apple: For secure authentication
• HealthKit: To read and write health data with your permission
• StoreKit: For subscription management

Analytics Services

We use PostHog for product analytics to improve user experience. You can opt-out of analytics collection in the app settings. Analytics data is anonymized and used solely for product improvement.

Cloud Infrastructure

We use secure cloud services for data storage and processing. These providers are selected for their strong security practices and compliance certifications.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

• With Your Consent: When you explicitly agree to share
• Service Providers: With third parties who help us operate the app (under strict confidentiality agreements)
• Legal Requirements: If required by law or to protect rights and safety
• Business Transfers: In connection with a merger or acquisition (your privacy rights will be maintained)

Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Disable certain data collection through app settings
• Withdraw Consent: Revoke permissions for HealthKit or photo access

To exercise these rights, contact us at help@helian.app

HealthKit Data

Special provisions for HealthKit data:

• We never use HealthKit data for advertising or marketing
• HealthKit data is not shared with third parties except for providing health services
• You can revoke HealthKit permissions at any time in your device settings
• We only read data; we never write false or misleading health data

Children's Privacy

Helian is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will promptly delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising privacy rights

European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Legal basis for processing is consent or legitimate interests
• Right to lodge a complaint with supervisory authorities
• Right to object to processing
• Right to restriction of processing

Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you promptly via email and in-app notification, providing information about the breach and steps you can take to protect yourself.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. The "Last updated" date at the top indicates when the policy was last revised.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: help@helian.app
Website: helian.app

Consent

By using Helian, you consent to this Privacy Policy and our data practices described herein.